Senior Software Engineer, Python

Company: Genesys
Location: Durham, North Carolina, United States
Type: Full-time
Posted: 02.MAY.2021


Genesys Cloud hosts thousands of customer organizations with hundreds of thousands of users, and we're growing exponentially! The Genesys Cl...


Genesys Cloud hosts thousands of customer organizations with hundreds of thousands of users, and we're growing exponentially! The Genesys Cloud Core Platform Team develops and maintains the microservices that provide the core functionality of the platform, and our rapid growth means we need to grow the team. We take security and stability seriously, so we're looking for someone who is committed to high standards of data protection and privacy, who knows how to build rock-solid infrastructure, and who can work with other dev teams to deliver new features that delight customers. Major Responsibilities/Activities: Develop and deploy highly-available, fault-tolerant software that will help drive improvements towards the features, reliability, performance, and efficiency of the Genesys Cloud platform. Work with development partners to shape the architecture, design, and implementations of new and existing systems to enhance their reliability, performance, efficiency, and scalability. Design and implement major changes and new features Identify bottlenecks and problems throughout the infrastructure. Actively review code, mentor junior development staff, and provide peer feedback. Collaborate with engineering teams to identify and resolve pain points as well as evangelize best practices. Troubleshoot production issues and come up with solutions as required. Understand & comply with PCI, HIPAA security and privacy laws. About You: Experience developing web applications using Django, DRF, aiohttp, flask, or other Python framework. An understanding of when and how to optimize web applications. Experience with creating and using REST APIs. Experience developing / managing / working with CI/CD pipelines. Strong understanding of Linux, AWS, and networking concepts. Ability to rapidly learn new software, frameworks, open source tools and development languages. 5+ years software development experience. Bachelor's degree in Computer Science or related work experience. Benefits: Medical, Dental, and Vision Insurance Telehealth coverage Flexible work schedules and work from home opportunities Development and career growth opportunities Open Time Off 401(k) matching program Adoption Assistance Infertility treatments See more Genesys benefits information at Covid-19 Safety for our employees and our communities is a key priority for Genesys. We continue to experience rapid growth during the Covid-19 pandemic and are conducting remote hiring and onboarding processes. All hiring and onboarding processes are being conducted remotely at this time. We utilize Zoom video meetings and phone calls during the interview process. We will be working remotely through at least June 30, 2021, in most locations, and we are re-evaluating the opening date of all the Genesys offices on an ongoing basis. About Genesys: Every year, Genesys® delivers more than 70 billion remarkable customer experiences for organizations in over 100 countries. Through the power of the cloud and AI, our technology connects every customer moment across marketing, sales and service on any channel, while also improving employee experiences. Genesys pioneered Experience as a Service℠ so organizations of any size can provide true personalization at scale, interact with empathy, and foster customer trust and loyalty. This is enabled by Genesys Cloud™, an all-in-one solution and the world's leading public cloud contact center platform, designed for rapid innovation, scalability and flexibility. Visit . Genesys is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics. #LI-BJ1

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